The map below depicts the most recent cities in the United States where Verizon Wireless users have reported problems and outages. If you are experiencing problems with Verizon Wireless, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Verizon Wireless users affected:
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Verizon Wireless is a telecommunications company which offers mobile telephony products and wireless services. It is a wholly owned subsidiary of Verizon Communications. It is the second largest wireless telecommunications provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 208 |
| Los Angeles, CA | 155 |
| Washington, D.C., DC | 125 |
| New York City, NY | 120 |
| Brooklyn, NY | 110 |
| Philadelphia, PA | 101 |
| Indianapolis, IN | 97 |
| Atlanta, GA | 90 |
| Dallas, TX | 88 |
| Phoenix, AZ | 80 |
| Minneapolis, MN | 79 |
| Seattle, WA | 62 |
| Pittsburgh, PA | 61 |
| Charlotte, NC | 60 |
| Miami, FL | 55 |
| Kansas City, MO | 50 |
| Denver, CO | 49 |
| Omaha, NE | 46 |
| Houston, TX | 42 |
| St. Louis, MO | 41 |
| Sacramento, CA | 40 |
| Richmond, VA | 36 |
| Queens, NY | 35 |
| Las Vegas, NV | 34 |
| Ashburn, VA | 32 |
| San Jose, CA | 31 |
| Detroit, MI | 28 |
| Baltimore, MD | 27 |
| Roanoke, VA | 26 |
| Milwaukee, WI | 25 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Verizon Wireless Issues Reports
Latest outage, problems and issue reports in social media:
Matthew Prince 🌥 (@eastdakota) reported Hey @CISAJen, @Verizon continues to lag the industry by not signing or validating their network routes. At the next CISA meeting, I'd love to discuss whether we should risk our nations adversaries being able to hijack sensitive communications from insecure providers like Verizon.
- Keith E. Gregory (@GoKCbooGoodell) reported
@VerizonSupport my cousin in Boston is freaking out thinking this is the end. He is a loyal Fios customer. Is there any info I can relay to him?
- Brian Coates (@Bobc87) reported
@MissAuroraSnow T-mobile had no problems with their 5G rollout, because they realized early on mmWave technoloy was splashy but not practical for fast rollout in both Metro and rural areas. Now Verizon and att need this new C-Band tech to catch up to T-mobile before the start loosing customers.
- sleezemoneylilk2 (@1Heist1) reported
Anyone with AT&T, T-Mobile or Verizon Dm me your current balance will b paid in full amount not that half ****
- h39291 (@EyeflyA321) reported
@RickMazzoli @Reuters Why should they aviation industry have to change their equipment? If AT&T and Verizon want to sell 5G then they must do what cell providers have done in the rest of the world. Buffer their signal at frequencies that won't affect airliner radar altimeters.
- L E X. NEW 📌 (@OfLixiePixie) reported
@VXNITYBLXCK || Verizon 100%— Never tried AT&T phone wise but I’ve never had luck with anything else under their name
- *｡･ﾟ☆ﾟ･｡°*.𝓈𝓉𝑒𝒻 ﾟ*｡･ﾟ☆ﾟ･｡°* (@StefanieMorfin) reported
If you got Verizon do you have ****** service too or is it just me?
- Kaptan Karma (@kaptan_karma) reported
@VerizonCareers @Verizon Show me to help desk fraud department ###
- Craig Garcia (@cewgarcia) reported fromMaunawili, Hawaii
millimeter waves in certain areas to add speed along with reliability.This is why T-Mobile has no issues around airports and has been operating for quite some time. AT&T and Verizon are insisting on the mid-band as it is "the best," unfortunately for them it encroaches upon
- Not a Real Grownup (@notarealgrownup) reported
Pls help .@VerizonSupport I cancelled my acct months ago. Am still getting bills, but I can't look them up as I don't have a number with you anymore. CS can't look it up for me either. What am I paying for? $108/month for xled service and I can't change it?
- Martin Uebermuth (@Martin__1966) reported
@torri_higginson @Verizon @Spectrum , often find themselves in a hopeless situation and can do whatever they are told to do. Bad are often the guidelines that they have been forced upon those not so stupid leaders of the companies concerned. Don't worry, you must be a wonderful person.
- Daryll Swer (@DaryllSwer) reported
@LuisArruda6 @eastdakota @Verizon "Friendly way" will not make routing safer. Operate a network yourself and see how difficult it is to convince your upstream to implement best practices using "friendly way".
- Winnipeg Landscaping (@WinnipegLandsc1) reported
AT&T and Verizon will delay launching new wireless service near key airports planned for this week after the largest U.S. airlines said the service would interfere with aircraft technology and cause massive flight disruptions. Meanwhile, 5G services are restricted near Canad…
- pandypuddingpie (@pandypuddingpie) reported
@jmcnichol94 @VerizonSupport Been having the same issue and had a tech out earlier in the week to install a new ONT. Still experiencing outages. Did you get it resolved and what was the issue? (I'm probably going to have to schedule another visit 😡)
- pwhitehouse (@pwhitehouse) reported
@EdgarBlazona @Tomprice @jonostrower Also, the money. C band cost $80B. “The higher the frequency in the spectrum, the faster the service. So in order to get full value from 5G, operators want to operate at higher frequencies.”Seems like a due diligence problem on part of ATT / Verizon.
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