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If you are having issues, please submit a report below.
The latest reports from users having issues in Reno come from postal codes 89502, 89509, 89506, 89521, 89512, 89523, 89503 and 89519.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 265,222 ratings
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Problems in the last 24 hours in Reno, Nevada
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Reno and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (8%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Reno, Washoe County, Nevada
The most recent Spectrum outage reports came from the following cities:Reno, Sparks and Sun Valley.
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| City | Problem Type | Report Time |
|---|---|---|
 Reno | Internet | |
| Sparks | Total Blackout | |
| Reno | Internet | |
| Reno | Internet | |
| Reno | Wi-fi | |
| Reno | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Reno, Nevada
Latest outage, problems and issue reports in Reno and nearby locations:
- Niki - Emotionally Intense Survivior ♒️🔥👩🏻🎤 (@redchickpoet) reported fromLemmon Valley-Golden Valley, Nevada
3/7/19. I have #Charter #Spectrum for TV cable service. Went to chk something & there are channels in my Silver & Gold packages NOW EXTRA. Ones that effect me are CINEMAX & EPIX. 🛑On Demand offers to re-add them for $15. Called C/S - got them FREE for 1 yr, then less. SO CALL.
- Mike (@crevassier) reported fromSparks, Nevada
@GetSpectrum why do the public wifi spots never let me log in for use? Always popping up with errors when I sign into the portal.
- Mike (@crevassier) reported fromWest Reno, Nevada
@Ask_Spectrum any reason why tech support won’t tell a person their levels to their modem while troubleshooting an issue for slow browsing?
- Taylor (@TaylorMarrrrie) reported fromSparks, Nevada
@_Noelohel @ATT @ATT is the absolute WORST. We were resetting it every 30 mins. You should switch to Spectrum!
- Tæ❄️ (@99PrincessT) reported fromSun Valley, Nevada
@Ask_Spectrum FIX YOUR WIFI PROBLEMS PLEASE.
- Tommen (@Tommenlee) reported fromSparks, Nevada
fix my internet @GetSpectrum
- Tæ❄️ (@99PrincessT) reported fromSun Valley, Nevada
@GetSpectrum FIX YOUR WIFI PLEASE!
- Niki - Emotionally Intense Survivior ♒️🔥👩🏻🎤 (@redchickpoet) reported fromLemmon Valley-Golden Valley, Nevada
3/6/19. I have #Charter #Spectrum for TV cable service. Went to chk something & there are channels in my Silver & Gold packages NOW EXTRA. Ones that effect me are CINEMAX & EPIX. 🛑On Demand offers to re-add them for $15. Called C/S - got them FREE for 1 yr, then less. SO CALL.
- Stephanie (@Stephaniegd28) reported fromSparks, Nevada
@GetSpectrum missed your technicians call today by 3 minutes! And he left and booked another appointment. So unprofessional and sh*tty customer service.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Flicks (Damon) (@flicksffps) reported
@ThinGreenLine @Ask_Spectrum Mine is down and I’m from Michigan
- StanFansen (@BadBadLaddy) reported
Yo @Ask_Spectrum when is your service getting yesterday’s episode of AEW Dynamite on demand? This is trash.
- Tao D (@Tdawk2684) reported
@Ask_Spectrum FIX YOUR ****** INTERNET! FOR THE LOVE OF GOD...
- Brett (@Brettolsicw) reported
@frostedjakes22 @Ask_Spectrum Thanks for giving me an actual answer, and faster than Spectrum even replied, had a feeling that's what the problem was.
- Morgan (@Morgan45019443) reported
@Ask_Spectrum @RsGoob Damn same thing happened to me I contacted support for almost two weeks and all I got was automated robot replies, not until I got recommended to @ Compound_support on who got it fixed in a few hours
- Tao D (@Tdawk2684) reported
@Chrisant1035 @Ask_Spectrum LA is down too. Outages nation wide
- Lillian (@Lillian81930459) reported
@Ask_Spectrum @Morgan45019443 Damn same thing happened to me I contacted support for almost two weeks and all I got was automated robot replies, not until I got recommended to @ Compound_support on who got it fixed in a few hours
- Chris (@HiJynX23) reported
@Ask_Spectrum why do we pay for this **** to constantly be losing service?! On top of that if youre not NEW or bundle a service you dont want you pay double. Thats BS No I will not DM you my info so you can have me do all the trouble shooting I’ve already done. Just stop sucking.
- Chris (@Chrisant1035) reported
@Ask_Spectrum down again? This is getting so old.
- Goob_RS (@RsGoob) reported
@Ask_Spectrum internet not working near boyle heights, Los angeles, is there an outage?
