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The latest reports from users having issues in Queens come from postal codes 11377, 11385, 11120, 11375, 11373, 11106, 11378 and 11367.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
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In the last three months, how would you rate Spectrum?
2.26 out of 5 265,222 ratings
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Problems in the last 24 hours in Queens, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Queens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (8%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Queens, New York
The most recent Spectrum outage reports came from the following cities:New York City, Brooklyn, Queens, West New York, The Bronx, North Bergen, Lynbrook, Jersey City, Secaucus, Great Neck, Port Morris, Union City, Edgewater, Bellerose and Woodmere.
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| City | Problem Type | Report Time |
|---|---|---|
 New York City | Wi-fi | |
| Brooklyn | Internet | |
| Queens | Total Blackout | |
| Brooklyn | Wi-fi | |
| New York City | Internet | |
| New York City | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Queens, New York
Latest outage, problems and issue reports in Queens and nearby locations:
- The BANJEE Princess (@cosmiccocaine_) reported fromManhattan, New York
I’m still gagging I have Spectrum for cell phone service. LOL.
- ✨ (@marylulu_) reported fromManhattan, New York
I played myself by switching from @verizonfios to @GetSpectrum ... absolutely horrible.
- Mia Pamela (@Mia_M0use) reported fromManhattan, New York
Sucks that @GetSpectrum needs an entire day to fix my internet. They’re the worst, I need to switch internet providers. #thankyounext
- LaMar Wright (@thecoutureman) reported fromManhattan, New York
@CharlesMBlow Wtf...he sad serial killer. Nat Turner is not on that spectrum. You should be ashamed.
- Rich Greenfield (@RichBTIG) reported fromManhattan, New York
@ballmatthew @RuFiOooooh Oh but they do -- the beauty of vMVPDs is you can sign up for Football or Basketball season and cancel -- much much higher churn -- no need to call Spectrum and be on hold for hours and then return equipment
- frankie. (@frankievanian) reported fromHoboken, New Jersey
@cc_kinnick @erikakmeyer Yeah... that’s the worst part I think. People who are like “this isn’t that bad because I had *worse thing*” it’s awful that the lower end of this spectrum is something like this and there’s been far worse incidents happen to others. I don’t know if I’m making sense lol.
- Tommy Saleh (@TommySaleh) reported fromBrooklyn, New York
As @GetSpectrum bill goes up to $250+/month without notifying & deducting Cinemax & Epix bc dont want to pay networks extra fees. So @Ask_Spectrum rewards long term customers w/ higher prices & less service. Perfect example of corp greed, monopoly & sub-par service.
- sheila stainback (@sheilastainback) reported fromManhattan, New York
@Ask_Spectrum in robot hell. Have been abruptly disconnected 2xs already trying to resolve a no signal issue
- gabi porter (@gabiporter) reported fromManhattan, New York
@Ask_Spectrum All devices are connected via WiFi. I’m showing a strong signal but there is no connection.
- Justin Edelstein (@JustEdelstein) reported fromQueens, New York
Hey @GetSpectrum - it’s ok to cold call people. It’s def not ok to cold call people and when the rep gets asked how they got my phone number to say “it came up on my computer” then proceeded to hang up on me before I could ask to remove me from list. I’ll never be your customer.
- steve herz (@stevenherz) reported fromManhattan, New York
Not sure it is possible to have worse customer service than @GetSpectrum Four hours to transfer service. Nobody answers the phone. Hour long line at the store. Makes the DMV look great.
- Adam Gerloff (@Adger545) reported fromBrooklyn, New York
@Ask_Spectrum internet down for past 30 minutes. Restarted modem etc via automated instructions. Still nothing.
- Chip Bayers (@chipbayers) reported fromBrooklyn, New York
@Ask_Spectrum Took two reboots, finally re-appeared.Your equipment and service are so incredibly shoddy.
- Charles H (@chibichazoo) reported fromBrooklyn, New York
@Ask_Spectrum Outage in 11231. Can’t log into website on mobile or mobile app.
- Mary Jane Skalski (@maryjaneskalski) reported fromManhattan, New York
About to watch I AM THE NIGHT eps 4 and it literally disappeared off the service and no longer seems to exist on spectrum. @Ask_Spectrum HELP!
- Samantha Veilleux 🔜 Awesome Con (@samvllx) reported fromQueens, New York
Just another reminder that @Ask_Spectrum customer service is the worst and literally solves ZERO problems but wastes a lot of my time 🙃
- Jared (@nexbestjared) reported fromQueens, New York
I have never felt so personally offended by smell. There is a spectrum of bad smells on this plane and I can’t figure out where it’s coming from 🤢
- Jacob Stetson (@JacobStetson) reported fromManhattan, New York
.@Ask_Spectrum for the love of Christ please fix the f*cking internet in my area. 10019
- Ryan Gorman (@GormoExJourno) reported fromQueens, New York
@aobrien7 I had the same issue with Spectrum until I started messing around with the modem's broadcast channels to see if congestion was a factor, I'm up well over 200mbps now. Or you could try turning it off and on again 🤪
- smartarsegooner (@LGoonerHoward) reported fromBrooklyn, New York
@BigBoss550 @NBCSportsSoccer @DIRECTV I have spectrum at home. But yeah. Awful... 3 games now they have done it on. But today is first time I’ve experienced it
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Flicks (Damon) (@flicksffps) reported
@ThinGreenLine @Ask_Spectrum Mine is down and I’m from Michigan
- StanFansen (@BadBadLaddy) reported
Yo @Ask_Spectrum when is your service getting yesterday’s episode of AEW Dynamite on demand? This is trash.
- Tao D (@Tdawk2684) reported
@Ask_Spectrum FIX YOUR ****** INTERNET! FOR THE LOVE OF GOD...
- Brett (@Brettolsicw) reported
@frostedjakes22 @Ask_Spectrum Thanks for giving me an actual answer, and faster than Spectrum even replied, had a feeling that's what the problem was.
- Morgan (@Morgan45019443) reported
@Ask_Spectrum @RsGoob Damn same thing happened to me I contacted support for almost two weeks and all I got was automated robot replies, not until I got recommended to @ Compound_support on who got it fixed in a few hours
- Tao D (@Tdawk2684) reported
@Chrisant1035 @Ask_Spectrum LA is down too. Outages nation wide
- Lillian (@Lillian81930459) reported
@Ask_Spectrum @Morgan45019443 Damn same thing happened to me I contacted support for almost two weeks and all I got was automated robot replies, not until I got recommended to @ Compound_support on who got it fixed in a few hours
- Chris (@HiJynX23) reported
@Ask_Spectrum why do we pay for this **** to constantly be losing service?! On top of that if youre not NEW or bundle a service you dont want you pay double. Thats BS No I will not DM you my info so you can have me do all the trouble shooting I’ve already done. Just stop sucking.
- Chris (@Chrisant1035) reported
@Ask_Spectrum down again? This is getting so old.
- Goob_RS (@RsGoob) reported
@Ask_Spectrum internet not working near boyle heights, Los angeles, is there an outage?
