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Lisa Iscrupe,Hannah WhatleyAllconnect
Published 11:56 am ET Jun 5
Editorial note: This post may contain links to offers and services from which Allconnect receives a commission. The partners and associated compensation do not affect our editorial integrity. Read more about our advertising policy.
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Cheapest plan
- Prices: $50.00 per month
- Speeds up to: 500 Mbps
Call to order: (855) 870-6944Fastest speed
- Prices: $75.00 per month
- Speeds up to: 940 Mbps
Call to order: (855) 870-6944
Why trust our broadband experts
Allconnect’s team of broadband experts regularly reviews the top internet service providers in the U.S., scrutinizing each company under a rigorous scoring system to help our readers make informed internet purchases. We keep our data points accurate and up to date based on thorough research and partnership communications. Our content is not directed by partners. Visit our full methodology page and advertising disclosure to learn more.
Quantum Fiber overview
Quantum Fiber is an internet service provider (ISP) that offers fiber-to-the-home with Wi-Fi in 16 states. Its plans are 500 Mbps or 940 Mbps, with equal download and upload speeds. Because this ISP is under the same umbrella as CenturyLink, Quantum Fiber also offers home phone service using VoIP technology and streaming TV in partnership with DIRECTV.
Quantum Fiber internet pricing comparison
Quantum Fiber pricing is known for its unique Price for Life guarantee, which locks in the monthly internet rate at either $50 or $75/mo. This internet deal does have some conditions, including:
- Your account must remain in good standing.
- You cannot upgrade or downgrade your plan.
- You cannot suspend or move your account.
- You must be enrolled in paperless billing.
- Equipment and other fees are not included in the Price for Life assurance.
Quantum Fiber plans
| Download/upload speed* | Starting price | Equipment price | Data limit? |
|---|---|---|---|
| 500/500 Mbps | $50/mo. | Included | None |
| 940/940 Mbps | $75/mo. | Included | None |
Methodology
We rated the largest internet providers in the U.S. for 2024. Each provider was rated on a scale of 1 to 5 based on over a dozen factors, including speed, cost, availability, fees, customer satisfaction, connection type and more. We also used data from the Federal Communications Commission (FCC) to compare the average speed offered by internet companies in the U.S. to set a baseline for what is considered a good internet speed. Additionally, we analyzed data from the American Customer Satisfaction Index (ACSI) to understand how each internet service provider (ISP) fares in customer service and perceived value.
Our take on Quantum Fiber
Pros
Affordable monthly rate.
Long-term price guarantee.
Fast fiber speeds.
Cons
Just two plan options.
Several conditions for Price for Life deal.
Available in only 16 states.
We rated Quantum Fiber 4.25 out of 5 on our internet provider rating scale. Factors contributing to its high score include its fiber connection and few fees. However, Quantum Fiber is not widely available but provides solid and sensible internet plans in its service areas.
How we reviewed Quantum Fiber
Quantum Fiber reviews ranked high based on connection type, pricing and additional charges but faced limitations in availability due to its limited coverage range. While Quantum Fiber technology reaches 940 Mbps, its speed options are minor compared to other best internet providers that offer plans above 1 GB.
Quantum Fiber internet plans explained
Quantum Fiber offers two fiber plans with 500 Mbps or 940 Mbps speeds. Read on for more Quantum Fiber reviews on each plan to determine which is the best fit for your internet needs.
Quantum Fiber 500 Mbps – Cheapest plan
Quantum Fiber’s cheapest plan is $50/mo. for unlimited data. This high-speed plan is great for virtually any household with light to medium-high internet use. Gaming, streaming or regularly using up to 20 devices should work well on this plan.
While the advertised speed is 500 Mbps, the typical download speed is actually slightly higher, at 527 Mbps. There are no additional charges for equipment or for 360 WiFi coverage for the initial period; however, the length of the “initial period” is not specified.
Quantum Fiber 940 Mbps – Fastest speed
For homes that need a faster speed, Quantum Fiber 940 Mbps is available. This plan is the best choice if you connect over 20 devices simultaneously or simply prefer a higher bandwidth. The typical speed with this plan is 944 Mbps, and it has a lower latency than the 500 Mbps plan, at 2 milliseconds faster on average. While this ping rate is not a major difference, it could be a factor for competitive gamers. Regardless, this $75/mo. deal is affordable and even cheaper than other major internet providers for a 1 GB plan.
Bundle Quantum Fiber internet with TV
Quantum Fiber partners with DIRECTV for TV and internet deals, although your TV service will still be billed separately. Streaming plans with DIRECTV do not require a satellite dish. Early termination fees, a receiver service fee and a Regional Sports Fee may apply to DIRECTV service. Streaming plans include:
- ENTERTAINMENT: $69.99/mo.; 90+ channels
- CHOICETM: $84.99/mo.; 125+ channels
- ULTIMATE: $114.99/mo.; 160+ channels
Quantum Fiber vs. other ISPs
Internet providers you will find in the same regions as Quantum Fiber include Spectrum, T-Mobile and Xfinity. Overall, Quantum Fiber is the better deal because of its long-term price guarantee and fast fiber-optic connection.
| Provider | Starting price range* | Speed range | Connection type |
|---|---|---|---|
| Quantum Fiber | $50–$75/mo. | 500–940 Mbps | Fiber |
| Spectrum | $49.99–$79.99/mo. | 300–1,000 Mbps | Cable |
| T-Mobile 5G Home | $60/mo. | up to 245 Mbps | 5G |
| Xfinity | $9.95–$299.95/mo. | 50–6,000 Mbps | Cable |
How does Quantum Fiber compare to cable providers?
Cable internet providers have similar pricing and download speeds but have much slower upload speeds than Quantum Fiber. Upload speeds can be important for content creation, gaming or uploading large files. While intro rates for cable internet deals align with Quantum Fiber’s offerings, Quantum Fiber’s Price for Life guarantee is a value that you won’t find with cable companies. Xfinity and Spectrum guarantee prices for 1—2 years before raising rates by $20/mo. or more.
Quantum Fiber availability
Quantum Fiber is available in many cities across the Pacific Northwest, Midwest and Florida. Cities where you can find Quantum Fiber include:
- Phoenix, AZ
- Tucson, AZ
- Colorado Springs, CO
- Orlando, FL
- Boise, ID
- Minneapolis, MN
- Omaha, NE
- Las Vegas, NV
- Albuquerque, NM
- Portland, OR
- Salt Lake City, UT
- Seattle, WA
Quantum Fiber customer service
- Call Quantum Fiber customer service or technical support at 1-833-250-6306. Open daily, 7 a.m.—11 p.m. CST
- Contact Quantum Fiber by email at fibersuccess@q.com.
- You can check for Quantum Fiber outages here.
Quantum Fiber bill pay
Quantum Fiber’s no-contract internet plans require automatic payments set up with either a bank account transfer, credit card or PayPal. It is not possible to pay your Quantum Fiber bill by phone, mail or in person. You can update your payment method after you log in to your Quantum Fiber account.
Quantum Fiber internet FAQs
Is Quantum Fiber Centurylink?
Quantum Fiber is owned by Lumen Technologies, the same parent company as CenturyLink, but the two brands are separate companies.
Where is Quantum Fiber available?
Quantum Fiber is available in Arizona, Colorado, Florida, Idaho, Iowa, Minnesota, Montana, Nebraska, Nevada, New Mexico, North Dakota, Oregon, South Dakota, Utah, Washington and Wyoming.
What’s the cheapest Quantum Fiber plan?
The cheapest Quantum Fiber plan is $50/mo. with 500 Mbps download and upload speed.
This content is produced through an alliance between USA TODAY and Allconnect.com. Under the alliance, Allconnect publishes articles about broadband-related topics upholding strict editorial integrity standards in line with USA TODAY’s Principles of Ethical Conduct. The opinions, analyses, reviews and recommendations expressed are those of the Allconnect editorial staff alone. The information is believed to be accurate as of the publish date, but always check the provider’s website for the most current information. Read more about our Allconnect Advertising Disclosure.
Lisa IscrupeAllconnect.com
Lisa Iscrupe is a senior writer helping readers understand the complexities of broadband, internet and other home services, including energy and renewable products. Her work appears on SaveOnEnergy.com and CNET.com, with national sources such as CNN, The Daily MBA and The Media Bulletin referencing her articles.
Hannah WhatleyAllconnect.com
Hannah Whatley is an editor who enjoys collaborating with writers to offer readers the most relevant, accurate, and up-to-date information for their home purchases. She has previously edited for The Motley Fool, The Modest Wallet, Grammarly, JoinCake.com and SaveOnEnergy.com, gaining expertise in several industries. Hannah has a B.A. in English from Thomas Edison State University. When she isn’t editing, she enjoys studying linguistics and languages.
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