Official University Email (2024)

The University assigns all students, faculty, and staff an officialUniversity email account. Students, faculty, and staff are requiredto read email from this account on a regular basis (see Official Student EmailPolicy). Students enrolled in Computer Science courses and Computer Sciencefaculty and staff (including student employees) are also assigned anofficial Computer Science email account, which is automatically forwarded to their official University email account. Students, Faculty,and Staff are required to read email sent to their Computer Scienceaccount on a regular basis (see Appropriate UseGuidelines for Departmental Computing Facilities, Computer Science Frequently Asked Questions ,and Reading Department email Remotely ).

Obtaining a UA NetID in Order to Change/Setup Your Official University email Address

Your UA NetID is your personalidentifier for a number of online services at the University of Arizona. Someof the services requiring a NetID include:

  • email and UITS computing accounts (,, etc.)
  • Web applications (Employee Link, Advisor Link, Form Link, Caucus,etc.)
  • University site-licensed software
  • UITS computer labs

You may obtain your UA NetID online.Students will need to know their Student ID, PIN, and birthdate. Faculty andStaff will need to know their Employee ID, CatCard Number, and birthdate.

Official University email Address

Students, Faculty, and Staff, not already assigned an officialUniversity email account can create their University emailaccount through the Account webpage. Information on University emailaccounts is at

Faculty and Staff can set (or review) their official University emailaddress, (or turn on or off the appearance of their address in the UA on-linePhonebook), as follows:

  1. Go to the main UA web page and click Employee Services under Faculty & Staff.
  2. Click Employee Link under Personal.
  3. If a pop-up appears about Website certification, you can clidk OK.
  4. Log in using your NetID and Net Password.
  5. Click Personal Information.
  6. On the Personal Information page, click Update your email or permission setting.
  7. You can edit/enter your email address, typically:
  8. There is also the question: Do you want to include your email address in the UA directories? Enter a Y(yes), or N(no). The default has been set to Y.

Faculty and Staff who cannot find their official University emailaddress using Employee Link, should contact the department's Business Managerto make sure their official email address is entered into the appropriateUniversity database.

Reading University and CS email

You may read your University and forwarded CS email through the web interface,(CatMail for students or UAConnect for Faculty/Staff) or any standard email client (e.g.,Thunderbird, Pine). To access the Account page and makechanges, you must know your UA NetID.

University email accounts have an address of the, where user is your assigned email name.Note: your University email user name may not be the same as your Computer Science email username.

Forwarding Email

Forwarding is available in both CatMail and UAConnect.

For UAConnect, a copy is always retained before forwarding. Although the mailbox size is 10GB, this automatic retention may cause problems (e.g., mailbox full errors) if you do not check for and delete unwanted email from your official University email account on a regular basis.

Students. Faculty, and Staff are responsible for checking that theiremail forwarding is working correctly. The easiest way to do this is tosend a test email to the forwarded address and check that it arrives where intended.Note: email forwarded to an invalid account, such as a non-existent CSaccount, is bounced (returned) to the sender with no record of thisevent noted at the forwarding mailhost. Students who forwardUniversity email to other accounts must to be careful to avoid forwarding email to a closed or invalid account.

Bulk and SPAM Emailings Using CS or University Equipment

The word Spam as applied to email means Unsolicited Bulk Email(UBE).

Unsolicited means that the Recipient has not granted verifiable permission forthe message to be sent. Bulk means that the message is sent as part of a largercollection of messages, all having substantively identical content.

A message is Spam only if it is both Unsolicited and Bulk.

Bulk email is normal email when it comes from authorized individuals andpertains to University or Department business. For example, your courseinstructors may send an entire class messages pertaining to course assignmentsor the Department secretary may send mail regarding deadlines, or Departmentfunctions.

Individual students however, are not allowed to use University or Departmentfacilities for bulk emailings. You may read theComputerScience Department Head's policy on SPAM.

There are other University email policies that might be worthreviewing:

  • University ofArizona Electronic Mail Policy
  • Use of Email forOfficial Correspondence with Employees
  • Use of Email forOfficial Correspondence with Students
  • Guidelinesfor the Use of Official Student Email Addresses

If you wish to communicate with large groups of fellow students, considerusing newsgroups, listservs, and web pages (e.g., weblogs).

As with other policies, if you are not sure that it applies in yoursituation, send email to lab explaining what you are trying to do andwe'll tell you if it fits under Department guidelines.

Last updated August 18, 2011, by Tom Lowry
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© 2014 The Arizona Board of Regents.

Official University Email (2024)
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